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This website is owned by:
Thecampingstore | Schoonstraat242 | 9940 Evergem | 0032 9 226 69 64 | BE 0423 739 550
Version valid from 23/11/2017
1. General
1.1 These general terms and conditions apply to all offers of THE CAMPINGSTORE
The terms and conditions are accessible to everyone and included on THE CAMPINGSTORE website.
Upon request, we will send you a written copy.
1.2 By placing an order, you indicate that you agree to the delivery and payment terms. THE CAMPINGSTORE reserves the right to change its delivery and/or payment terms after the expiry of the term.
1.3 Unless otherwise agreed in writing, the general or specific terms or stipulations of third parties are not recognized by THE CAMPINGSTORE.
1.4 THE CAMPINGSTORE guarantees that the delivered product complies with the agreement and meets the specifications stated in the offer. The displayed colors are indicative and may differ from the actual colors.
2. Delivery and Shipping
2.1 Delivery takes place while stocks last.
2.2 Within the framework of the rules on distance selling, THE CAMPINGSTORE will execute orders at least within 5 working days.
2.3 THE CAMPINGSTORE's delivery obligation shall, subject to proof to the contrary, be deemed fulfilled as soon as the goods delivered by THE CAMPINGSTORE have been offered to the customer once. In the case of home delivery, the carrier's report stating refusal of acceptance shall constitute full proof of the offer to deliver.
2.4 All terms stated on the website are indicative. No rights can therefore be derived from the stated terms.
2.5 Shipping costs: € 8 for Belgium. Free shipping from € 150
THE CAMPINGSTORE reserves the right to adjust shipping rates if necessary. Shipping costs are always clearly stated on your order confirmation and on your invoice.
3. Prices
3.1 Prices will not be increased during the validity period of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
3.2 All prices on the site are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors.
3.3 All prices on the site are in EURO and include Belgian VAT (21%), excluding shipping costs.
3.4 All prices apply per piece, unless otherwise stated.
3.5 If, shortly after a purchased product, a product already purchased appears to have been discounted, the customer cannot claim reimbursement of the price difference.
4. Cooling-off period / right of withdrawal
4.1 In the case of a consumer purchase, in accordance with the Distance Selling Act (article 7:5 BW), the consumer has the right to inform the seller that they withdraw from the purchase, without payment of a penalty and without stating a reason, within 14 working days from the day following delivery of the product. If the customer has not returned the delivered goods to THE CAMPINGSTORE after the expiry of this period, the purchase is final. Before proceeding with the return, the customer is required to notify THE CAMPINGSTORE by email within 14 days after delivery.
The customer must prove that the delivered goods were returned on time, for example by means of proof of postal delivery. Returned goods must be sent back in the original packaging (including accessories and accompanying documentation) and in "new condition". If the goods have been used, encumbered, or damaged in any way by the customer, the right of termination within the meaning of this paragraph lapses. Subject to the provisions of the previous sentence, THE CAMPINGSTORE will ensure that within 30 days after proper receipt of the return shipment, the full purchase amount excluding the calculated shipping costs is refunded to the customer.
Returning the delivered goods is entirely at the customer's expense and risk.
4.2 Items purchased during the sale period cannot be returned.
5. Data management GDPR
The Camping Store, located at Schoonstraat242 | 9940 Evergem Belgium, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
http://www.thecampingstore.eu ,
Schoonstraat242 | 9940 Evergem Belgium +3292266964
De Cuyper Tamara is the Data Protection Officer of The Camping Store. He/she can be reached via tamara@thecampingstore.eu
Personal data that we process
The Camping Store processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address details
- Telephone number
- Email address
- Data about your activities on our website
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us via tamara@thecampingstore.eu, and we will delete this information.
For what purpose and on what basis we process personal data
The Camping Store processes your personal data for the following purposes:
- Sending our newsletter and/or advertising leaflet
- Being able to call or email you if this is necessary to carry out our services
- To deliver goods and services to you
- The Camping Store analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
Automated decision-making
The Camping Store does not make decisions based on automated processing about matters that may have (significant) consequences for individuals. These are decisions made by computer programs or systems, without a human being (for example an employee of The Camping Store) involved.
How long we retain personal data
The Camping Store does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.
We apply the following retention periods for the following personal data:
email address: until further deletion request by customer / reason: customer card
email address: until further deletion request by customer / reason: sending newsletter
email address: after complete handling / reason: questions to us via email
telephone number: after complete handling / reason: questions to us by telephone
name + address: until after complete handling / reason: order & delivery via email or website
Sharing personal data with third parties
The Camping Store does not sell your data to third parties and only provides it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The Camping Store remains responsible for these processing operations.
Cookies, or similar techniques, that we use
The Camping Store only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preference settings. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings in the newsletter or on the website.
How we protect personal data
The Camping Store takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via tamara@thecampingstore.eu
6. Offers
6.1 Offers are without obligation, unless otherwise stated in the offer.
6.2 Upon acceptance of a non-binding offer by the buyer, THE CAMPINGSTORE reserves the right to revoke the offer within 3 working days after receipt of that acceptance or to deviate from it.
6.3 Oral commitments only bind THE CAMPINGSTORE after they have been expressly confirmed in writing.
6.4 Offers from THE CAMPINGSTORE do not automatically apply to repeat orders.
6.5 THE CAMPINGSTORE cannot be held to its offer if the customer should reasonably have understood that the offer, or a part thereof, contained an obvious mistake or clerical error.
6.6 Additions, changes and/or further agreements are only valid if agreed in writing.
7. Agreement
7.1 An agreement between THE CAMPINGSTORE and a customer is concluded after an order has been assessed by THE CAMPINGSTORE for feasibility.
7.2 THE CAMPINGSTORE reserves the right, without stating reasons, not to accept orders or assignments, or to accept them only on the condition that shipment is made cash on delivery or after advance payment.
8. Images and specifications
8.1 All images; drawings, etc.; including data concerning weights, dimensions, colors, images of labels, etc. on THE CAMPINGSTORE website are only approximate, are indicative and cannot give rise to compensation or termination of the agreement.
9. Force majeure
9.1 THE CAMPINGSTORE is not liable if and insofar as its obligations cannot be fulfilled as a result of force majeure.
9.2 Force majeure means any external cause, as well as any circumstance, which cannot reasonably be considered to be at its risk. Delays or defaults by our suppliers, disruptions to the Internet, disruptions to electricity, disruptions in email traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence of suppliers and/or manufacturers of THE CAMPINGSTORE as well as of auxiliaries, illness of staff, defects in aid or transport resources are expressly regarded as force majeure. This is an exemplary list and is not indicative.
9.3 In the event of force majeure, THE CAMPINGSTORE reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be changed in such a way that performance remains possible. Under no circumstances is THE CAMPINGSTORE obliged to pay any penalty or compensation. THE CAMPINGSTORE shall notify the consumer of this within 30 days.
9.4 If, at the onset of force majeure, THE CAMPINGSTORE has already partially fulfilled its obligations, or can only partially fulfill its obligations, it is entitled to invoice the part already delivered or deliverable separately and the customer is obliged to pay this invoice as if it concerned a separate contract. However, this does not apply if the part already delivered or deliverable has no independent value.
10.Guarantee
All products you purchase from THE CAMPING STORE are covered by a warranty against defects resulting from production or material faults (for example loose seams). The warranty period is 24 months, calculated from the original purchase date. Defects caused by accidents, negligence, improper use and normal wear and tear are not covered by the warranty (such as tears; holes or broken pole parts).
11. Ownership rights
11.1 THE CAMPINGSTORE remains the full owner of a sold item until the purchase price has been paid in full.
12. Applicable law
12.1 Belgian law applies to all agreements between THE CAMPINGSTORE and the customer. The Belgian courts have exclusive jurisdiction.
Right of withdrawal
The withdrawal form can be downloaded here
The ODR platform can be consulted via this link .
The link regarding the right of withdrawal can be consulted here